Delivery Policy

At Nortrivexq, we are committed to delivering a smooth, dependable, and transparent shopping experience. This Delivery Policy outlines our shipping coverage, processing procedures, estimated delivery times, and other important information related to orders placed through our online store.

Shipping Coverage

At this time, we only ship orders within the United States.

Unfortunately, we are unable to process or deliver orders to addresses located outside the United States.

Shipping Fees

Shipping charges are determined based on the subtotal of your order before taxes and any additional fees.

Orders under $116.57: Shipping fee of $7.68
Orders of $116.57 or more: Free shipping

Your applicable shipping charge will be calculated automatically and displayed during checkout before your payment is completed.

Order Processing

Once your payment has been successfully confirmed, we will begin preparing your order for shipment.

Most orders are processed within 2–5 business days.

During this time, our team will:

Verify your order details
Confirm payment
Prepare your items
Complete quality inspections
Carefully package your order for shipping

Orders placed on weekends or public holidays will be processed on the following business day.

Estimated Delivery Time

After your order has been shipped, delivery generally takes 8–12 business days.

Please note that delivery estimates are provided as a guideline and may vary due to factors beyond our control, including carrier operations, seasonal shipping demand, severe weather, or transportation disruptions.

Shipping Carriers

To ensure dependable delivery, we work with trusted shipping providers, which may include:

UPS
FedEx
DHL

The carrier assigned to your shipment will depend on your delivery location and shipping requirements.

Tracking Your Order

As soon as your order has been dispatched, you will receive a shipping confirmation email containing tracking information, when available.

You can use the tracking number to monitor your shipment throughout the delivery process.

Upon Delivery

We recommend inspecting your package promptly after it arrives.

If your order arrives damaged, contains missing items, or you experience any delivery-related concerns, please contact our customer support team as soon as possible so we can assist you.

Customer Responsibilities

Please ensure that all shipping information provided during checkout is complete and accurate.

Nortrivexq cannot be held responsible for shipping delays, failed deliveries, or additional costs resulting from incorrect or incomplete address information supplied by the customer.

Delivery Delays

Although we strive to deliver every order within the estimated timeframe, unexpected circumstances may occasionally cause delays.

These situations may include adverse weather conditions, transportation disruptions, carrier-related issues, or other events beyond our reasonable control.

Should any unexpected delay occur, we will do our best to keep you informed and provide appropriate assistance whenever possible.